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Post Market Surveillance Feedback Form
Post Market Surveillance Feedback Form
Fact n Fair Industries (PVT) LTD | Post-Market Surveillance Feedback Form

Post-Market Surveillance

Post-Market Surveillance (PMS) refers to the activities conducted after a medical device, like a surgical instrument, is released to the market to ensure its continued safety, quality, performance, and compliance with regulatory standards. It involves the collection and analysis of data from various sources, such as user feedback, adverse event reports, and clinical studies, to identify any potential risks, defects, or areas for improvement. The goal of PMS is to detect and address issues that may not have been identified during pre-market testing, ensuring the product remains safe and effective in real-world conditions. Regulatory bodies such as the FDA and EU MDR require manufacturers to implement robust PMS systems to maintain patient safety and product quality throughout the device’s lifecycle.

Effective PMS is critical to identifying emerging safety concerns, managing product recalls, and making necessary modifications to improve performance. Manufacturers are obligated to report adverse events, conduct regular post-market reviews, and, in some cases, carry out post-market clinical studies. These activities help maintain compliance with international regulations and support the continuous improvement of medical devices. By actively engaging in PMS, manufacturers not only safeguard patient health but also enhance their product's long-term effectiveness and reliability, fostering trust with healthcare providers, regulatory authorities, and end-users.

You can submit your reports on our dedicated PMS email, pms-monitoring@prowainstruments.com, or you can submit it via the form below.

What was the material of product?
Did the instrument resist breakage or wear during intended use?
If the instrument has cutting or gripping functions, did it maintain proper performance?
How clear is the instrument's sharpness maintained after repeated use?
Did you find the design and ergonomics of the instrument comfortable for prolonged use?
If the instrument has a coating or finish, has it been maintained after use and sterilization?
If the instrument features a locking mechanism (e.g., for hemostats or clamping), has it functioned properly?
Has the instrument retained its specified dimensions (e.g., length, width, angle) after use or sterilization?
Have any individual components (e.g., screws, hinges, springs) of the instrument shown signs of failure or malfunction?
If applicable, how accurate is the instrument's calibration after use?
Has the instrument shown any signs of corrosion or rusting over time?
How well has the instrument held up to repeated autoclaving or sterilization?
How often is the instrument being used?
Please specify the nature of the issue:
Did the issue with the instrument impact patient safety or cause harm?
Overall, did the product meet your expectations in terms of performance and reliability?
Was the instrument serviced and maintained according to manufacturer's instructions?
Are you aware of any recall or safety alert related to this item?
If the product was subject of a recall, was any action taken by you or your organization?
Have you reported any adverse events or issues with the instrument to a regulatory body (e.g., FDA, MHRA)?
Has the regulatory authority or agency conducted a follow-up after the report?
Have any corrective actions been taken for post-market incidents or recall actions?
Has your institution or facility undergone any external audit related to this instrument?
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